The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Support!
“The service provided by the hotel staff truly made a difference during our stay, with quick solutions for any minor issues that arose.” view full review
Easily Accessible!
“The parking area was conveniently located, making it easy to come and go during our stay, although it could be more organized.” view full review
Comfortable Stay!
“The room was well-equipped with essential amenities that enhanced our comfort and made our two-week stay relaxing.” view full review
Charming Atmosphere!
“The room had a pleasing decor that created a cozy and inviting ambiance, perfect for unwinding after a long day.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Luggage storage
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Housekeeping
Room features
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
7 Portland Street,
Cheltenham,
United Kingdom,
GL52 2NZ,
Gloucestershire
Map view
street view
7 Portland Street,
Cheltenham,
United Kingdom,
GL52 2NZ,
Gloucestershire
City landmarks
Park
Pittville Park
990 m
Pittville Pump Room East Approach Drive Pittville Park
Pittville Pump Room
1.4
km
Montpellier Walk
Montpellier District
990 m
Event hall
Cheltenham Town Hall
790 m
Imperial Gardens Imperial Square
Gustav Holst Statue
690 m
Park
Montpellier Gardens
1.0
km
Stadium
The Abbey Business Stadium
960 m
Park
Imperial Gardens
700 m
Lansdown Road Maxima Forum
World War I Museum
1.3
km
Keynsham Rd
Sandford Parks Lido
1.3
km
High St
Sandford Park
750 m
Garden
Winston Churchill Memorial Gardens
660 m
3 Market Street
Cotswold Craftsmen Gallery
790 m
Gallery
Park Gallery
850 m
Gallery
The Gardens Gallery
980 m
Nearby
Gallery
The Wilson
410 m
Unnamed Road
The Minotaur and the Hare
560 m
Museum
Holst Birthplace Museum
340 m
Fountain
The Neptune Fountain
370 m
Mall
Wishing Fish Clock
330 m
Spa Centre
The Cheltenham Spa
160 m
Cheltenham Minster
250 m
Amusement Park
The Play Farm
460 m
Shopping Area
John Lewis & Partners Cheltenham
220 m
Shopping Area
Regent Arcade Shopping Centre
290 m
Church
Cheltenham Minster St. Mary's
250 m
Mall
The Brewery Quarter
280 m
Church
Cambray Baptist Church
330 m
The Promenade
520 m
Night club
MooMoo Clubrooms
510 m
Restaurants
Spencers
220 m
10 Winchcombe Street
Pret A Manger
220 m
163-165 High Street
The Real China
470 m
Unit 12 The Brewery
Cafe Sarnie
330 m
3 Bennington Street Off of the Lower High Street
The Feathered Fish Bar and Kitchen
410 m
104-106 Winchcombe Street
McDonald's Restaurants
340 m
224-226 High Street
Starbucks
510 m
St. Margarets Road
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
5.0
Location
7.0
Service
7.3
Dining
6.3
Guest reviews
6.4/10
based on 7 reviews
2.5/5
based on 351 reviews
6.4
6.4/10 based on 882 reviews
#24 of 26 hotels in Cheltenham based on Tripadvisor
Danny
United Kingdom,
October
2023
5.0/10
My stay at this hotel was a real mixed bag. The location is fantastic, right in the heart of Cheltenham, but the room left a lot to be desired with bed bugs and a range of issues. The service was friendly, but their response to concerns was lacking. Dining options were limited, but the facilities were decent overall.
Rooms
5.0
The room was a nightmare, plagued with bed bugs and various maintenance issues.
Service
5.0
The staff were friendly, but their handling of concerns was disappointing.
Location
8.0
The hotel is conveniently located in central Cheltenham with easy access to everything.
Dining
5.0
Limited dining options available, should have been booked in advance.
Facilities
6.0
Ross
United Kingdom,
July
2023
7.8/10
The hotel was perfectly located for easy access to the town center, with all the necessary amenities just a few minutes' walk away. Although the room was a bit small, it had all the essentials for a self-catering stay. The friendly and helpful staff made the experience enjoyable, but noise from the busy road outside could be a disturbance.
Rooms
8.0
The room, although small, was well-equipped with a fridge, microwave, and all necessary crockery and utensils for a self-catering experience. It was cozy but had everything we needed.
Service
9.0
The staff were really friendly and eager to assist us with local information and events. Their service was excellent throughout our stay.
Location
7.0
The hotel's location was ideal for exploring the town center, just a short walk from all the amenities. However, noise from the busy road in front of the hotel could be a downside, especially for rooms facing that direction.
Dining
8.0
We found it convenient to explore local eateries for dining options, but booking in advance might be necessary for some places. The hotel's proximity to the main high street was handy for breakfast choices.
Facilities
7.0
The hotel provided easy access to nearby dining options and was conveniently located near the main high street. However, booking dining in advance might be a good idea to ensure availability.
Neil
United Kingdom,
June
2023
6.2/10
The hotel offered a convenient central location within walking distance of various restaurants, but the rooms were in need of decoration and had a shabby staircase. Despite this, the staff were friendly and respectful, though there was a slight discomfort in the location due to nearby disturbances. Dining options were adequate with local eateries nearby.
Rooms
5.0
The rooms were badly in need of decoration and the staircase was very shabby. There was also an unpleasant smell lingering.
Service
8.0
The hotel staff were well-presented, helpful, and respectful. Even though their own checking out policy was not clear, they were friendly.
Location
6.0
The location was very good for the town center, easily walkable for various restaurants, but there were disturbances with people talking outside due to the central area.
Dining
7.0
There were cafes and restaurants nearby for dining options, and a microwave was available in the room for convenience.
Facilities
The hotel had basic facilities suitable for a short stay.